Title: BTB025 - Developing Interactive Applications Using Windows Live Robots, Activities, and Alerts

John Kim is a Senior Project Manager with Conversagent where he is responsible for developing and maintaining large scale deployments of Conversagent's Automated Service Agents for clients such as Panasonic, AOL, and Cox Communications. He is a strong advocate of natural language customer service solutions that transform FAQ confusion into friendly conversation. Prior to joining Conversagent, he was the Program Manager for SIMmersion LLC, where he developed interactive video training simulations for the FBI, DEA, U.S. Army, and other government agencies. John holds an MFA in Dramatic Writing from NYU.
Learn how to create rich and deeply integrated applications leveraging the 200 million worldwide Windows Live Messenger users. Windows Live Messenger offers a unique platform for building applications that provide a shared experience, such as joint shopping, multi-user gaming, customer support, and more. Windows Live Messenger applications can use a combination of features including BOTS, Alerts, and Activities (which is the application window within Messenger), as well as social networking. Learn about the business opportunities exposed by the Windows Live Messenger platform and details on how to build applications that capitalize on these opportunities.
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